The Opportunity: As the Director of People, you will provide corporate responsibility and strategic leadership to a function that is critical to the delivery of NHS Resolution’s objectives. This role demands more than technical excellence; it calls for a leader who can navigate complexity, build strong relationships, and bring people with them through change.
What You’ll Be Doing:
- Lead the HR & OD function, driving the People Plan and shaping the organisation’s future workforce.
- Provide professional leadership and strategic advice to the Board of Directors and Executive Team.
- Provide strategic advice and guidance to executive colleagues on organisational design for optimal operation performance.
- Lead the development and delivery of a leadership and cultural transformation programme.
- Promote equality, diversity, inclusion, and belonging across both workforce and operational service portfolios.
- Oversee the design and delivery of a Workforce Development Plan.
- Provide trusted expert professional advice on complex employee relations issues.
What You’ll Bring:
- Educated to degree level or equivalent, with a master’s or relevant professional qualification in Systems Thinking, Strategic HR Management, Organisational Design, Development, Change, or Organisational Behavioural Psychology.
- Highly developed strategic influencing and relationship management skills.
- Chartered Fellow of the Institute of Personnel and Development (CIPD) or equivalent experience.
- Extensive experience in leading, managing, and motivating staff.
- Strong contemporary understanding of digital technologies and their potential for transforming the HR & OD landscape.
- Proven track record of continuous personal and professional development.
What We Offer: In return, we offer a role that is rich in variety and purpose. You will be joining a values-led organisation with a strong sense of mission and a commitment to learning and inclusion. You will have the chance to shape how we work, influence decisions that affect the wider health system, and make a tangible, meaningful difference to our workforce and the people we serve.
How to Apply: To view a caniddate pack and further information, or to make your application, please visit our career portal:([https://jobs.resolution.nhs.uk/](https://jobs.resolution.nhs.uk/)). The closing date is 22 March 2026 at 11.59pm. Late applications unfortunately cannot be accepted after this date.
At NHS Resolution, we are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We believe our workforce should reflect the diversity of the communities we serve and are actively working to support and develop under‑represented talent. Whoever you are, you are welcome here.
About Us: NHS Resolution is an arm’s-length body of the Department of Health and Social Care. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement, and preserving resources for patient care. Our main functions include Claims Management, Practitioner Performance Advice, Primary Care Appeals, and Safety and Learning.
