Your new role
This role focused on providing practical, commercially‑minded HR support to operational teams across a geographically dispersed business. Acting as the primary ER contact for an allocated region, the post holder took full responsibility for managing end‑to‑end casework in a fast‑moving environment.The role involved handling complex people issues across the full employee lifecycle, including performance concerns, conduct matters, absence management, workplace disputes and organisational change. Significant emphasis was placed on advising managers through sensitive situations, mitigating risk and ensuring decisions were fair, consistent and legally compliant.The position also played a key role in supporting change activity such as restructures, redundancies, employee transfers and exits, including involvement in settlement discussions and litigation support when required.Alongside case management, the role contributed to the continuous improvement of HR p ractices through policy development, compliance monitoring, accurate record‑keeping and close collaboration with HR Operations, Training and wider business teams. Regular engagement with managers on site supported effective communication, capability uplift and a culture focused on wellbeing, inclusion and strong people management.
What you'll need to succeed
- Strong working knowledge of UK employment law and its practical application
- Sound understanding of HR best practice across employee relations, performance, absence and resourcing
- Ability to apply effective people management principles when advising line managers
- Experience working in a busy, generalist HR role within a fast‑paced environment
- Practical involvement in formal HR processes and meetings (e.g. disciplinaries, grievances, capability)
- Confident using HR systems and technology for administrative and operational tasks
- Progress towards a recognised CIPD qualification (or equivalent experience)
- Solid educational background with competency in written communication and numeracy
What you'll get in return
- Flexible working options available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
